Your Questions, Answered
Find answers to common questions about our services, what to expect during your visit, insurance, and more.
Can't find your answer? We're here to help.
First Visit & General
What should I expect during my first visit?
Your first visit typically lasts 45-60 minutes and includes a comprehensive health history review, physical examination, and if necessary, diagnostic imaging. Dr. Jones will discuss your symptoms, goals, and create a personalized treatment plan tailored to your needs.
Do I need a referral to see a chiropractor?
No, you do not need a referral to schedule an appointment with us. You can call our office directly at (330) 448-8672.
What should I wear to my appointment?
We recommend wearing comfortable, loose-fitting clothing that allows for easy movement. Avoid restrictive clothing like tight jeans or dresses. If needed, we have gowns available.
How long do appointments typically last?
Initial consultations last approximately 45-60 minutes. Follow-up visits are typically 15-30 minutes depending on the treatments being performed.
Is chiropractic care safe?
Yes, chiropractic care is widely recognized as one of the safest, drug-free, non-invasive therapies available for musculoskeletal conditions. Dr. Jones is extensively trained and uses gentle, proven techniques appropriate for each patient's condition.
Insurance & Payment
What insurance plans do you accept?
We accept most major insurance plans. We recommend calling our office to verify your specific coverage before your first visit.
Do you offer payment plans?
Yes, we offer flexible payment options including CareCredit and Affirm financing for patients who qualify. We believe everyone deserves access to quality healthcare regardless of their financial situation.
What if I don't have insurance?
We welcome patients without insurance and offer competitive self-pay rates. We also provide a Good Faith Estimate for all services as required by law. Ask about our wellness packages for ongoing care.
What forms of payment do you accept?
We accept cash, credit cards, and offer financing through CareCredit and Affirm. We'll always discuss costs upfront before any treatment.
Chiropractic Care
Does chiropractic adjustment hurt?
Most patients experience minimal to no discomfort during adjustments. You may hear a popping sound, which is simply gas releasing from the joint. Some patients experience mild soreness after their first few visits, similar to starting a new exercise routine.
How many visits will I need?
Treatment plans vary based on your condition, severity, and health goals. Some patients find relief in just a few visits, while others with chronic conditions may benefit from ongoing care. Dr. Jones will recommend a personalized treatment plan during your consultation.
Can children receive chiropractic care?
Yes, chiropractic care is safe and beneficial for patients of all ages, including infants and children. We use gentle, age-appropriate techniques for our pediatric patients.
Is chiropractic care safe during pregnancy?
Absolutely. Prenatal chiropractic care can help manage back pain, improve pelvic alignment, and support a healthier pregnancy. Dr. Jones is trained in techniques specifically designed for pregnant patients.
SoftWave Therapy
What is SoftWave Therapy?
SoftWave Therapy uses acoustic waves to stimulate the body's natural healing processes. It's FDA-cleared and effective for treating chronic pain, tendon injuries, and promoting tissue regeneration without surgery or medication.
Does SoftWave Therapy hurt?
Most patients describe the sensation as mildly uncomfortable but tolerable. The intensity can be adjusted based on your comfort level. Treatments typically last 10-15 minutes.
What conditions can SoftWave Therapy treat?
SoftWave Therapy is effective for chronic pain, plantar fasciitis, tennis elbow, shoulder pain, knee pain, and many other musculoskeletal conditions. It promotes tissue regeneration and reduces inflammation.
How many SoftWave sessions will I need?
Most patients see significant improvement within 3-6 sessions. Dr. Jones will evaluate your condition and recommend the optimal treatment plan during your consultation.
Neuropathy Treatment
What causes neuropathy?
Neuropathy can be caused by diabetes, chemotherapy, certain medications, injuries, infections, or other underlying health conditions. It results in damage to the peripheral nerves, causing numbness, tingling, and pain.
Can neuropathy be treated without medication?
Yes! Our comprehensive neuropathy treatment protocols address nerve damage through non-invasive therapies that stimulate nerve regeneration, improve blood flow, and reduce symptoms without relying on medications.
How long until I see results from neuropathy treatment?
Many patients begin to notice improvement within the first few weeks of treatment. The full treatment protocol typically spans several weeks, with progressive improvement in sensation and reduction in symptoms.
Is neuropathy treatment covered by insurance?
Coverage varies by insurance plan and specific treatment protocols. We recommend contacting our office to discuss your coverage options and available financing.
Body Contouring & Weight Loss
What is body contouring?
Body contouring is a non-invasive treatment that helps reduce stubborn fat and tighten skin. We use advanced technology to target specific areas, helping you achieve your desired body shape without surgery or downtime.
How does the weight loss program work?
Our doctor-supervised weight loss program combines natural dietary supplements with a structured eating plan, helping you lose 20-35 pounds in just 42 days without excessive exercise or prepackaged foods.
How many body contouring sessions do I need?
Most patients see optimal results with 6-12 sessions, depending on the treatment area and individual goals. We'll create a customized treatment plan during your consultation.
Is there downtime after body contouring?
No, our body contouring treatments have no downtime. You can return to normal activities immediately after your session.
Still Have Questions?
Our team is happy to answer any questions you may have. Contact us today or schedule a consultation to learn more about how we can help.